Service Co-ordinator

Job Description

Are you passionate about renewable energy and a greener, sustainable future? We're seeking a dedicated Service Coordinator to join our team in Inverness on a permanent basis.

The Service Coordinator role is crucial within the Nordex business. As part of the Northern European Service team, you will ensure efficient, reliable, and cost-effective service scheduling to meet our contractual obligations and customer needs.

Key Responsibilities

Resource Planning: Efficiently plan and manage technicians' schedules.

Work Order Management: Prioritize and set up work orders within company guidelines.

Material Checks: Regularly ensure material availability.

Communication: Maintain effective internal communication of technician activities.

Customer Updates: Inform customers about planned site activities.

Documentation: Ensure completed work orders contain necessary documentation.

Reporting: Collaborate with Lead Technicians to prepare availability reports.

Service Notifications: Implement service notifications in coordination with site teams.

Job Requirements

Experience: Background in workload planning or logistics, preferably within the wind industry.

Customer Focus: Strong customer service skills in a busy, problem-solving environment.

IT Skills: Proficiency in MS Office, SAP, and planning tools.

Communication: Excellent communication and collaboration skills with various stakeholders.

What We Offer: Time Off: 33 days including bank holidays, plus an extra day for your birthday. Additional holidays after two years of service (up to 5 days).

Health & Wellbeing: Employee Assistance Programme, Bike2Work Scheme, paid eye tests, contribution towards glasses, company sick pay scheme, and private healthcare via salary sacrifice.

Recruitment Process

Application Deadline: Wednesday, 3rd July 2024. The role may close early if we receive an overwhelming response.

Next Steps: Submit your CV via the Apply Now button. Our recruitment team will review your application and contact you if you move to the next stage.

Interviews: Scheduled for the week commencing 8th July 2024.

Communication: We'll be in touch via email or phone (possibly from a withheld number), so please stay alert for our updates.

Job location is Inverness, GB, IV3 8EX.